Annie MacLeod is the founder of Business Improvement Consulting Services Inc. which, for over 15 years, has focused on improving businesses through project management. Annie has over thirty years experience in Project Management and over twenty years experience in Business Process Improvement and Measurement.
Project Management - With a PMI (Project Management Institute) certification and expertise in a variety of project management methodologies, Annie has successfully completed many projects in industries as diverse as Telecom, Aviation, Municipal Development and Human Resources. Some of Annie's happy clients include TELUS, Group Telecom, WestJet, The City of Calgary, and The University of Calgary to name a few.
Business Process Redesign - Annie created the BICS methodology for Business Process Redesign that, for a fixed fee, allows customers to quickly and inexpensively review existing processes and redesign them in a way that removes barriers and better meets customer's needs. Over 100 of these engagements have been completed in the last 15 years alone.
Metrics - Annie uses her extensive experience in applying measurement to projects to prepare business cases, initiate projects with meaningful results, and instil a means of continuous improvement once projects are completed.